Microsoft Teams Direct Routing

How to migrate your existing telephony solution to Microsoft Teams Phone System with Direct Routing?

Direct Routing is the most common method to enable external calling in Microsoft Teams. For an organization that wants to connect on-premises equipment to Teams Phone System, Direct Routing is the right option and lets you connect a supported Session Border Controller (SBC) to your tenant. It also gives you interoperability between old private branch exchange (PBX), analog devices, and Teams as in the drawing.

Planning is the key part for a successful Direct Routing implementation, and it is for customers who want to:

  • Migrate from Skype for Business to Microsoft Teams telephony.
  • Migrate 3rd party (legacy) PBX solutions.
  • Complex voice scenario with on-premises equipment required.

COMPLEX MIGRATION? NO PROBLEM.

How do we do it?

Step 1

Planning

We work with your IT team to audit and assess your existing voice infrastructure, including network readiness, licensing, endpoints, and other requirements.

Step 4

Proof of Concept

We demonstrate the proposed solution to verify the desired outcome.

Step 2

Technical Project Management

We manage the project lifecycle, including scoping, project planning, resource planning, execution of project phases, tracking, deployment and stabilization.

Step 5

Implementation & User Migration

We implement the whole concept and migrate the users.

Step 3

Technical Design

We create technical design documents to validate the architecture and provide technical overview of the entire project.

Step 6

Support

We maintain and support the implemented solution, including number management, voice license management and change management.

Step 1

Planning

We work with your IT team to audit and assess your existing voice infrastructure, including network readiness, licensing, endpoints, and other requirements.

Step 2

Technical Project Management

We manage the project lifecycle, including scoping, project planning, resource planning, execution of project phases, tracking, deployment and stabilization.

Step 3

Technical Design

We create technical design documents to validate the architecture and provide technical overview of the entire project.

Step 4

Proof of Concept

We demonstrate the proposed solution to verify the desired outcome.

Step 5

Implementation & User Migration

We implement the whole concept and migrate the users.

Step 6

Support

We maintain and support the implemented solution, including number management, voice license management and change management.

Contact us or request a call for more information.

Contact information

Our Services

Cloud Consulting & Enablement

SBC & Gateway Management

Teams Endpoint Management

Contact Center & Recording Systems